Security application is an essential program for your system. Today every device needs security software. Many people install a security program on PCs but often forget about phone devices. People use their smartphones, not only for calls but to make online payments also. You need good security programs for all your devices. If you have synced your devices, you need security tools on all devices. Purchase a security program and protect the device from all threats. Lots of antivirus applications are available today. In case you purchase the plan but don’t like its tools then you can get a refund.
Does every security program offer a refund service?
No, you won’t get this service on every security application. But most of the top security applications like Norton, McAfee, Avast, etc have a refund policy. But every security application has different guidelines for refund. You can check the refund policy details and then apply for it. The user can also apply for a refund on auto-renewal.
Steps to cancel the subscription and get the refund
You can only apply for a refund within 15 or 30 days (depending on refund policy) of license activation. If the tools of the antivirus are not suitable for your device then cancel the subscription and request for refund. Before canceling, assure that your plan is under the refund policy.
You can cancel the subscription to your security program from its account. The user can either use a dashboard or can access the account directly on the web browser.
- Open your browser and go to Norton’s website
- Provide the credentials to login your Norton account
- Go to the subscription window
- Check for the active Norton plan
- Choose Cancel button
A refund wizard will appear, select the refund option and tap the Confirm button. After applying for a refund option, you can’t use any tools of your Norton antivirus. You will get a refund confirmation email on the Norton registered email account.
How to cancel a subscription on Android devices?
On Android devices, you can cancel the subscription using Play Store. As you know, you can only install apps that are available on the Play Store (by default). All the apps are managed by the Play Store. If you want to cancel the subscription, cancel it directly from the Play Store.
- Open your Android phone
- Go to the Play Store
- Check the email account (use the same account you used for purchasing the security program)
- Tap on Payments and Subscriptions
- Hit on the Subscription tab
- A list of all subscribed applications will appear
- Select the application and scroll down
- Tap on the Cancel button
- Select Yes on Confirm option
Choose the refund option and now your subscription is canceled. Open the security application and try to run any tool. If you are unable to use the tool, your subscription has been canceled. Now you can uninstall the program from your device.
Cancel subscription to prevent auto-renewal
If the auto-renewal service is enabled on your program; it will get renewed automatically without any notification. This service assures the user that his system is always under security. But sometimes this service becomes bothersome. If the person is not using the antivirus anymore, his subscription will still get renewed. A refund policy is also available on auto-renewal. To prevent auto-renewal, you can cancel the subscription.
You can turn off the auto-renewal service by canceling the subscription. The user can cancel the auto-renewal service anytime. If he cancels the service within 15/30 days; he can either apply for a refund or use the tools. If you apply for a refund, your antivirus plan will expire immediately and you can’t use any of its tools. But if you cancel the subscription without applying for a refund, you can use the program till the expiry date. Canceling the subscription will disable the auto-renewal service.
- Open the browser and visit the Avast antivirus website
- Log in to the Avast website
- Open the Profile tab and click on the Subscription tab
- Choose the active Avast plan
- Tap on the Cancel button
Select the Confirm button and reopen the Subscription window. You will see the expiry date on your antivirus. Use the premium tools of your antivirus till the provided date and then it will expire and won’t renew automatically.
How to cancel a multi-licensed antivirus plan?
Various security applications offer multi-licensed plans. If you have 4-5 devices, purchasing a multi-licensed plan is good for your pocket. Say, you are purchasing a security program on Windows PC. Use the PC as your primary device. Now you can use the primary device to create activation keys for other devices. Using the keys, you can use the antivirus on other tools. But all the subscription-related jobs will be done on a primary account only. It can remove the subscription from any device. You can’t cancel the whole subscription from secondary systems. For canceling the subscription, use the primary device. After canceling, the subscription will get canceled from all devices automatically.